Question 1

"The Size I normally Wear""

Accepted Answer

Just because you are a medium in one brand, doesn't mean you will a medium in the next brand.

Make sure to read the discription to get more details about the fit and performance behind the item.

Question 2

Returns and Exchange? Really, you didn't like it?"

Accepted Answer

Returns and Exchange:
 
Return or Exchange within 14 days in new condition for an exchange or refund. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
 
To complete your return, we require a receipt or proof of purchase and order information (either confirmation email, shipping email, or paper copy included in shipment). Please ship back via the United States Postal Service (USPS), with no signature required.
 
Refunds (if applicable):
Return within 14 days in new condition, unworn and unwashed with the original packaging.
 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund or exchange.
 
Please make sure the items are not returned with dog hair, hair, stains, or signs that they have been used and or worked out in, this may prevent us from issuing the refund/exchange.
 
If you are approved, exchange will be sent out, or your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3 business days.
 
Final Sales: As you guessed it, are final. Which cannot be exchanged or returned.
Please note: shipping and handling charges and return mail charges are not refundable.
Return Address for USPS shipments:
Soy Raza
PO Box 348150
SACRAMENTO, CA 95834

Question 3

Shipping - We are Fast!!

Accepted Answer

We promise to ship them out as soon as possible normally same day out of our Sacramento Warehouse or the following day but we know things happen, and its pretty hard to control the USPS...
 
Our software does not allow us to make manual adjustments to finalized purchases. All orders will be processed and shipped as originally placed.
 
Customers are responsible for providing an accurate shipping address. To prevent any shipping delays, please double check that the address listed in your order confirmation email is correct.
 
Soy Raza is not responsible for unfortunate events such as misplaced, lost or stolen packages, during the time of transit. Under all circumstances USPS is responsible for any of all mail pieces that undergo USPS delivery services. We will do our best to assist all customers regarding missing packages.
 
All claims will be thoroughly reviewed case by case; claims may take up to 3 weeks to process. Once USPS responds to your claim we will be able to take further proper actions to resolve this mishap. Until then, your kind patience is much appreciated as we work with USPS.
 
Filing a claim does not guarantee USPS will partially or fully compensate/reimburse you for your lost/stolen package, but we will do our best to assist you through the process.

Preguntas más frecuentes

"The Size I normally Wear""

Returns and Exchange? Really, you didn't like it?"

Shipping - We are Fast!!